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English cv

PROFESSIONAL EXPERIENCE

From september 2009 : SWARCO France- Supply glass beads and associated road marking materials. Products also include traffic lights and signals, and display technology

Director Assistant

From october to december 2008 : HALECO Barcelone, Spain – company specialised in solutions for Hygiene, Safety, and Environment of work places => Missions on Subsidiary Spanish d' Haleco => Coordinator in the commercial domain of the new computer system- Help for the installation of the new Website Spain

From April to August 2008 : KEOGH'S Kinvara, Ireland- Pub /restaurant
waitress (full time)

From April to May 2008 : BURREN BEO Kinvara, Ireland- Tea room
waitress (occasional work)

From April to May 2008 : COSCUTTER Liddy's Kinvara, Ireland
Cashier

April 2008 : DOORUS HOUSE YOUTH HOSTEL Kinvara, Ireland
Receptionist

From April 1997 to March 2008 : HALECO Sorgues, France – company specialised in solutions for Hygiene, Safety, and Environment of work places.
- Customer Service Manager :
       Working manager, coordinating a group of 4 persons, in charge of customer services:
        management, control and coordination of the sales call centre.
        responsible for the general sales order processing (administrative and logistics).
        in charge of resolving customer complaints.
- internal quality coordinator - internal Auditor for the ISO 9001/2000 standard.
- JDE Key-user – involved in the internal roll-out of the company’s ERP as tester and trainer (2003 to 2008)

From 1992 to 1997 : Interim work experience in various positions:
- telesales operator,
- receptionist,
- sales assistant
- commercial assistant,
- general assistant,
- keyboard operator.

EDUCATION AND QUALIFICATIONS
1991 “Bac G3” (Sales Techniques) – equivalent to G.C.E. / A-Levels with Sales management, Economics and accounting as main subjects.
1989 “B.E.P. (Brevet Elementaire Professionnel) Action commercial et comptable”: Professional Elementary Diploma for accounting and commercial administration.

LANGUAGE PROFICIENCY
French : mother tongue
English : fluent
Spanish : 2 years of study – able to hold simple discussions.

SOFTWARE SKILLS
Practical knowledge of Windows, Word, Excel, Lotus Notes, AS400, internet, JDE (ERP), Pivotal (business management)

OTHER ACTIVITIES
- Theater: playing in a company of light comedies in 2006 (“theatre de boulevard”)
- Nature sports (canyoning, rafting, walks), Badminton,
- Reading (novels – particular interest in detective novels),
- Interested in the culture of the Provence region, the trave